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The Experience is Everything

How to boost conversions at every stage of the traveler journey and keep your customers coming back for more.

eBook: How OTAs can optimize conversions across the customer journey

Our new guide features over 50 pages jam-packed full of exclusive insights, tactics and market research from over 2000 global end travelers. We’ve designed it with your OTA in mind, so you can ensure the experience is everything at every step of your customer journey.

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Webinar: How OTAs can optimize conversion across the customer journey

Watch our panel of industry experts as they discuss the traveler journey and how OTAs can drive conversion at every stage.

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Webinar: 3 solutions to increase shopping cart value at your online travel agency

Accelerate business growth with Travelport’s car and hotel solutions and improve the airline experience with branded fares and ancillaries.

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The six stages of the traveler journey

and tips on how you can own every one of them.

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The Experience is Everything: Going Deeper

Tackling shopping cart abandonment

Find out how to engage customers and turn every site visit into a conversion.

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Altair, one of Southern Europe’s largest OTAs, boosts revenue through branded fares

When the returns far outweigh the implementation, branded fares are a no brainer.

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The booking stage is just the beginning...

Attracting a customer is one thing - retaining them is another. Here’s how.

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Plan ahead to build brand loyalty

Price, convenience, mobile compatibility and rewards all make a difference.

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Delivering more choice and a better customer experience

Barcelona-based Atrapalo saw a 30% rise in upsell fares using Travelport branded fares and ancillaries.

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Streamlining the shopping process

Learn how speedy search results and personalized content can help reduce your look to book lag.

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Customer journey map

Take a look at a sample leisure traveler’s journey map and how your OTA can engage at every step.

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Branded fares and ancillaries

Give your travelers more itinerary options, more upgrade fares, and more flight extras.

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How to inspire travelers to book their next trip with your OTA

The inspiration stage is your first chance to shine – how to hook customers and never let them go.

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Get in touch with a Travelport expert today

Learn more about how Travelport can help you to transform your OTA business around your customer experience

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